Free handbook ยท PDF & EPUB
From Sales to Cash
Understanding, managing, and securing the Quote-to-Cash cycle and Credit Management
By Jimmy Bao Ngoc MOUHAMAD ISMAIL | O-OKUN
About the handbook
An open educational resource on the credit and Quote-to-Cash cycle.
This handbook offers a structured introduction to the credit and Quote-to-Cash cycle in business.
It connects the key issues of selling on credit, customer risk, collections, disputes, performance management, and Credit Management.
It is intended for students, early-career professionals, and anyone who wants to better understand the customer cycle, its financial implications, and its role in value creation.
The handbook is available free of charge in PDF and EPUB formats under the Creative Commons Attribution - NonCommercial 4.0 International license.